TOC Next Previous

How To Communicate With The Public:

Participants were equally divided on this
issue. Some thought television, some thought newspapers, but all agreed that
mailings would not be helpful. They generally agreed that what they hear now is
always negative.

do not publicize themselves well enough to let the public know the good things
they’re doing.

If they
were telling people what they were doing, then we wouldn’t all be so concerned
when we hear that they’re messing up.

don’t get credit for the cases they do handle well.

Some participants also said that when you do
not hear anything about the agencies, positive or negative, you might wonder if
they are trying to hide something.

TOC Next Previous