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Simon says, “Do not pass your frustrations and negative feelings along to others.”

Be careful. You could consider this point and easily come to the wrong conclusion. That would be like the farmer who saw the mouse in the corn crib and assumed she was planning on supper, when she was already quite satisfied by the cookies she just ate in his kitchen. What does Simon do with his frustrations and negative feelings, if he does not pass them along to others? He proactively shares them only with people who have a need to know about his perceptions and who can do something about the underlying problems or issues. You will not hear Simon sharing those sorts of things with team members, others who just happen to be around, or with customers.

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